Returns & Exchanges

At Tori Richard, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges of unworn, unwashed, and unaltered merchandise within 30 days of the original purchase date.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  After completing the online request, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack your items in the original packaging if possible, ensuring all original tags are still attached to the garments.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange has been processed.